I want to inspire all employees to draw on all available knowledge in everything they do. Most managers believe that will happen if they establish a central library of all documents with a proper search engine, which is what they call their intranet or knowledge management system. I don’t think so. Knowledge management is much broader. It is the culture of the organization. How easy it is to find and contact other people with relevant knowledge. How you reduce barriers for collaboration and how you introduce mechanisms that motive employees to collaborate. How you engage stakeholders outside of the organization to co-create value, for example customers. Knowledge management must be UNBOSSed just like any other function in the company. I am particularly focused on leadership and how we can inspire young people to become better leaders of tomorrow’s knowledge-based organizations. My engagement in World Scouting is focused on that.
Resource material
UNBOSS chapters 2, 3, 4, 21
UNBOSS video
Video interview with Rex Tillerson, Chairman and CEO of ExxonMobil
Video interview with Bjørn Wahlros, Chairman of Nordea Banking Group
An early TV report about the revolution in Oticon